Teacher Book Class + Standard Operating Procedures (SOP)

Effective Date: June 24, 2025
1. Purpose of SOP 
This SOP outlines teacher responsibilities under the new Acuity scheduling system for in‑person classes—covering notifications, zero‑enrollment protocol, cancellation communication, and studio coordination.

2. Scope
Applies to all teachers conducting virtual and in‑person classes at 4 Corners Yoga Wellness using Acuity.

3. Definitions

  • Acuity: Our online scheduling platform.

  • Enrollment: Students registered for a class.

  • Zero‑enrollment: No registrations 24 hours before the class.

4. Procedures

4.1 Student Process (encourage members/teachers to SIGN-IN to www.4cornersyogawellness.com They do not need to sign in but if they do it keeps track of their classes and it's an easier smoother access.
Steps:

  • Go to the website  (login)

  • Click Book a Class

  • Choose from Drop down

  • Click Book

  • At check out monthly members CODE:  4CYWM   teacher CODE: 4CYWF
    Eliminates the $12 payment.

  • The URL to virtual classes is displayed after they register for class.

  • Teachers receive alerts/email when someone signs up to your class.

  • Zoom code is always Wellness

Calendars
The acuity package limits the number of calendars per teacher/class.
Enrollment confirmation are sent to info@4cornersyogawellness.com and to the teachers who are on the calendar.

The list of calendars:

  • Community Teachers - public-email notifications go to teachers on this calendar.

  • Book a Teacher -private-keeping the same process we have.

  • Codman Square- public- in-person email notifications go to teachers on this calendar.

  • Fields Corner Yoga Studio-public  in-person email notifications go to teachers on this calendar.

  • Lisa Leung-Tat- public classes they teach  email notifications go to Lisa

  • Amand C- public classes they teach  email notifications go to Amanda C

Booking Notifications

  • Teachers receive an automatic email whenever a student signs up for your class.

  • The email includes: class name, date/time, and student info.

4.2 Enrollment Check-In  Fields Corner Yoga studio has a strict 24 hour cancellation policy.

  • Timing: Exactly 24 hours before your scheduled class.

  • Log into Acuity or check your inbox to confirm enrollment status.

4.3 Zero‑Enrollment Protocol for Fields Corner Yoga Studio

If no students are registered for a Fields Corner Yoga Class 24 hours out:

  1. The Teacher is responsible for the cancelling the class is asked to Email
    bookings@efsiwai.com cc: info@4cornersyogawellness.com
    Subject: Class Cancellation – [Class Name] – [Date] – [Time]

    • Body:

      • Teacher: [Your Name]

      • Class: [Class Name]

      • Date & Time: [MM/DD/YYYY – HH:MM AM/PM]

      • Statement: “No students are enrolled as of 24 hours in advance.”

  2. Do not hold the class unless you receive further instructions.

4.4 Classes with Enrollment

  • If at least one student is registered:

    • Arrive 15 minutes early for setup.

    • Prepare the room and any required equipment.

5. Exceptions & Hybrid Classes

  • Virtual/Hybrid Classes:

    • Confirm Zoom or tech needs in advance.

    • Apply the standard enrollment check and cancellation email if no students enroll.

    • Late Registrations (within 2 hours):

    • If someone signs up after you’ve sent the cancellation email, you student to notify them and cc: info@4cornersyogawellness.com

6. Support & Troubleshooting

Questions or issues?

Topics you might need help with:

  • Not receiving booking emails

  • Notification delays

  • Concerns about mistakes in cancellation